Privacy Policy

At ScaleX, your privacy is a top priority. We're committed to protecting your personal data and being transparent about how we collect, use, and safeguard the information you share with us. By using our website and services, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

a. Personal Information

When you interact with ScaleX, we may collect details such as:

• Your name, email address, and billing information

• Information provided during onboarding or while using our marketing solutions

b. Usage Data

We also collect non-personal data automatically, including:

• IP address, browser type, device information

• Pages visited, time spent on site, and interaction behavior

This data helps us optimize our services and tailor your experience.

2. How We Use Your Information

a. Account Management

We use your personal information to:

• Create and manage your account

• Provide access to our marketing tools and solutions

• Send important updates and notifications

b. Service Improvement

We use usage data to:

• Analyze performance and user engagement

• Improve features and services

• Personalize content and recommendations

c. Customer Support

Your information helps us:

• Respond to your questions and feedback

• Offer troubleshooting and technical help

d. Marketing Communications

With your permission, we may send:

• Product news and feature updates

• Educational content and offers

• Promotional campaigns

You may unsubscribe at any time.

3. Sharing Your Information

a. Third-Party Services

We share limited data with trusted providers to enhance functionality:

• Stripe or Lemon Squeezy – for secure payment processing

• Google Analytics – for user behavior tracking

b. Legal Compliance

We may disclose information when legally required, such as in response to a subpoena or regulatory request.

4. Data Security

We apply industry-standard security protocols, including encryption and secure servers, to keep your information safe. While we work hard to protect your data, we encourage you to protect your account credentials as well.

5. Cookies and Tracking

We use cookies and similar technologies to:

• Enhance website performance

• Track user interactions for analytics

• Remember your preferences

Third-Party Cookies Used:

• Google Analytics – for behavior insights

• Lemon Squeezy – for payment workflows

6. Children’s Privacy

ScaleX is not designed for individuals under the age of 13. We do not knowingly collect data from children. If we become aware of such data, we will delete it promptly.

7. Changes to This Privacy Policy

We may revise this Privacy Policy occasionally. Updates will be reflected on this page, and significant changes will be communicated via email or platform notifications.

Contact Us

For any privacy-related concerns, contact us at:

📧 Email: hello@scalexagency.com
🏢 Address: 123 Innovation Drive, Suite 400, Tech City

Thank you for trusting ScaleX.
We’re committed to safeguarding your data while helping you scale smarter—not harder.

– The ScaleX Team