May 12, 2025

Terms of Service

At ScaleX, we’re committed to delivering tailored marketing solutions that help SaaS businesses grow efficiently. These Terms of Service ("Terms") govern your access to and use of our website, tools, and services. By using ScaleX, you agree to these Terms in full.

1. Use of Services

a. Eligibility

You must be at least 18 years old to use ScaleX. By using our platform, you confirm that you meet this requirement.

b. Account Responsibility

You’re responsible for maintaining the security of your account credentials and for all activities that occur under your account.

c. Acceptable Use

You agree not to use ScaleX for:

  • Any unlawful purpose

  • Sending unsolicited or spam content

  • Disrupting or attempting to gain unauthorized access to systems or data

2. Services and Subscriptions

a. Service Access

ScaleX provides access to marketing tools, insights, and campaigns tailored to SaaS products. Features may vary based on your subscription tier.

b. Payments and Billing

If you purchase a paid plan:

  • You agree to provide accurate billing information

  • Payments are processed securely via Stripe or Lemon Squeezy

  • All fees are non-refundable unless otherwise stated

c. Plan Changes and Cancellation

You can upgrade, downgrade, or cancel your subscription at any time through your account dashboard. Changes take effect at the end of your current billing cycle.

3. Intellectual Property

All content, branding, and proprietary tools on ScaleX are the intellectual property of ScaleX or our licensors. You may not copy, reproduce, or distribute any part of our platform without written permission.

4. User Content

a. Ownership

You retain ownership of any content you upload or create using our platform.

b. License to Use

By uploading content, you grant ScaleX a limited license to store, display, and use it solely for the purpose of providing services to you.

5. Limitation of Liability

To the maximum extent permitted by law, ScaleX is not liable for:

  • Any indirect, incidental, or consequential damages

  • Loss of data, revenue, or business opportunities

  • Issues caused by third-party services or integrations

Our services are provided “as is” without warranties of any kind.

6. Termination

We reserve the right to suspend or terminate your account if:

  • You violate these Terms

  • Your payment fails or is disputed

  • You misuse the service in a harmful or illegal way

Upon termination, your access to all features and stored data may be removed.

7. Modifications

We may update these Terms from time to time. When we do:

  • We'll revise the "Last Updated" date

  • Significant changes will be communicated via email or in-app notices

  • Continued use of ScaleX after changes constitutes your acceptance

Contact Us

For questions or concerns about these Terms, reach out to us at:

📧 Email: hello@scalexagency.com
🏢 Address: 123 Innovation Drive, Suite 400, Tech City

Thank you for choosing ScaleX.
Let’s scale smarter—together.

– The ScaleX Team